Delivery


This site ships to United Kingdom, Guernsey, Isle of Man and Jersey only. To ship to other countries, change store on our international site.

Shipping is only available to physical addresses. The shipping cost will stay the same, regardless of the size and weight of your package.


DELIVERY COSTS

ORDERS UNDER £75

  • Standard shipping - £6.50
  • Express shipping - £10.50

ORDERS £75 - £150

  • FREE standard shipping

ORDERS £150+

  • FREE express shipping

Our couriers typically deliver Monday - Friday, 7am - 7pm. You will receive an email from our partner ParcelForce with your tracking code. The courier will require a signature. If you're not in when the courier first tries, they will leave a card. Please follow the instructions on the card to arrange a redelivery of your order.

Please note we cannot deliver to a PO Box using this service.


ESTIMATED DELIVERY TIMES

Standard Shipping: 3-5 working days*

Express Shipping: next working day* (if your order is placed before 12 noon). Orders placed on the weekend/bank holidays will be dispatched the next working day. Express Deliveries to Northern Ireland (BT postcodes) take two working days.

*Please allow up to 2 additional days for rural postcodes.


SHIPPING DURING SALE TIME

Please expect delays during sale periods and on public holidays.


LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact us within 7 business days of placing your order so that we can assist you.