Frequently Asked Questions
SizeWise is a tool that helps you find the perfect shoe size for your child using your mobile device. All you
need is a smartphone and a blank sheet of paper.
You can access the tool by scanning the QR code above or by opening this page on your mobile device and
following the instructions.
Yes! You can scan and receive a recommended shoe size at no cost.
Yes! It's common for one foot to be slightly longer than the other. To ensure the best fit, always measure
both feet.
With your child standing on the piece of paper, you are going to scan the front and outside of each foot. You
dont need to scan the inside of the foot, just the front and the outside of each foot.
Stand about a meter away, not too close, keeping the 4 corners of the sheet on the floor in the frame. Align
the page on the floor with the virtual page you see on screen. Do this on the front and on the outside of
each foot for a quick, easy scan.
Yes! SizeWise is designed specifically for children to support healthy foot development. The tool provides a
precise millimeter measurement and converts it into a recommended shoe size.
No, socks should be removed to ensure the most accurate measurement. This allows SizeWise to clearly detect
the shape and size of the foot.
No, SizeWise already accounts for growing room, balancing both comfort and growth. The recommended size is
the size you should purchase.
SizeWise is highly accurate taking many measurments of length and width to the millimeter. Please note, the
way your child is standing can affect the shape of the foot. For the best measurement, have your child stand
up straight with feet side by side, placing one foot on the sheet.
SizeWise recommendations are based on precise foot measurements to ensure a great fit. If you have any
concerns, please reach out to our support team via live chat.
The sheet provides a standard reference for measurement. It's important to use a clean, flat sheet to ensure
accuracy.
For best results, place the sheet on a hard floor. Scanning on carpet can cause the paper to bend, which may
affect your ability to scan easy and accuracy.
If you have any questions or need assistance, you can contact our support team via email or live chat.